Terms & Conditions

Terms and Conditions

Last Updated: May 30 2024

Welcome to WashingMachine.Services (“Website”, “Company”, “we”, “our”, or “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, please do not use our website or services.

1. Services

WashingMachine.Services provides washing machine repair, maintenance, installation, uninstallation, troubleshooting, inspection, and related appliance support services.

Service availability may vary depending on location, technician availability, and operational constraints.

We reserve the right to refuse service requests at our sole discretion.

2. Booking and Appointments

By submitting a service request, you agree that:

  • The information provided is accurate and complete.
  • You are authorized to request service for the appliance and premises.
  • Appointment times are estimates and may vary due to traffic, weather, emergencies, or technician availability.
  • Service appointments may be rescheduled when necessary.

3. Pricing and Payments

  • Service charges, inspection fees, labor charges, and spare part costs will be communicated before work is performed whenever possible.
  • Final charges may vary depending on the diagnosis and repair requirements.
  • Payment must be made upon completion of the service unless otherwise agreed.
  • Prices displayed on the website are indicative and subject to change without prior notice.

4. Spare Parts and Warranty

  • Any warranty provided applies only to the specific repair or replacement performed.
  • Warranty coverage, if applicable, will be communicated at the time of service.
  • Warranty does not cover misuse, accidental damage, electrical fluctuations, water damage, unauthorized repairs, or normal wear and tear.
  • Warranty claims may require proof of service.

5. Customer Responsibilities

Customers agree to:

  • Provide safe and reasonable access to the appliance.
  • Ensure the appliance is accessible during the scheduled visit.
  • Provide accurate information regarding appliance issues.
  • Maintain a safe environment for technicians.

We reserve the right to discontinue service if working conditions are unsafe.

6. Limitation of Liability

To the fullest extent permitted by law:

  • WashingMachine.Services shall not be liable for indirect, incidental, consequential, special, or punitive damages.
  • We are not responsible for losses arising from delays, service interruptions, or circumstances beyond our control.
  • Our total liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

7. Third-Party Brands

References to appliance manufacturers including, but not limited to:

  • IFB
  • LG
  • Samsung
  • Whirlpool
  • Bosch
  • Godrej
  • Haier
  • Panasonic

are used solely for identification and compatibility purposes.

Unless explicitly stated, WashingMachine.Services is not affiliated with, endorsed by, authorized by, or sponsored by any appliance manufacturer.

8. Website Usage

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to systems or data.
  • Distribute malicious software or harmful content.
  • Interfere with website operations.
  • Submit false or misleading information.

Violation of these terms may result in suspension or termination of access.

9. Intellectual Property

All content on this website, including:

  • Text
  • Graphics
  • Logos
  • Images
  • Design elements
  • Service descriptions

is the property of WashingMachine.Services unless otherwise stated.

Unauthorized reproduction, distribution, or modification is prohibited without prior written consent.

10. Reviews and User Content

By submitting reviews, testimonials, comments, or feedback, you grant WashingMachine.Services a non-exclusive right to use, display, reproduce, and publish such content for business and promotional purposes.

We reserve the right to remove content that is unlawful, offensive, misleading, or inappropriate.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Service Areas

Services are provided only in locations where we currently operate.

Availability of technicians and services may vary across neighborhoods, cities, and regions.

Submission of a booking request does not guarantee service availability.

13. Force Majeure

We shall not be held liable for delays or failure to perform services resulting from events beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Strikes
  • Government restrictions
  • Internet outages
  • Transportation disruptions
  • Public emergencies

14. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of any revised terms.

15. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

16. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

WashingMachine.Services

Email: support@washingmachine.services

Phone: +91 9481111000

Website: washingmachine.services

Disclaimer

WashingMachine.Services is an independent appliance service platform. References to appliance brands are provided solely to describe repair compatibility and service coverage. Unless expressly stated, no affiliation, authorization, endorsement, or partnership with any manufacturer is claimed or implied.